Returns Policy

Thank you for shopping at Senses by Samco.

The products you purchased online can be exchanged or returned at Scenti in Kayali Vista II or Senses by Samco store in Amman Jaber Complex.

Please make sure to bring your invoice (received by email), and a our staff will assist you with processing your return or exchange in-store.

Please contact our Customer Service at or at +962 79 167 2222 to arrange a return.

All products must be returned, unused and with the products original packaging as received, in good condition, within 15 (Fifteen) days from date of delivery. For sale and discounts, products can be exchanged or returned within 7 (Seven) days from date of delivery.

We will not accept any returns for products if the original packaging has been opened or tampered with. Returns that are damaged may not be accepted. Defective or damaged products will be exchanged and delivered for free.